Note that we have shipping prices added separately to our product. This is to keep our prices transparent and for those customers who wish to pick up our product in person from our store. In case of multiple items, we have system worked out which will guarantee you additional shipping discount as you pick up more products.Any orders that are shipped free and subsequently returned will have shipping and handling fee deducted from the refunded amount.
Please note that "Pristine Note" will not ship to PO box address without PIN Code. In case of shipping address is different from the billing order you will need to contact us. We are doing this to avoid any fraud and keeping the credit card thieves at bay. Thank you for your understanding.
You will be provided tracking number once your payment has been verified. We are very prompt in shipping and there is never any delay. However sometimes it may happen that we need to reorder inventory and that may cause some delay. If that happens we will contact you and also endorse it in our product page. We will provide all of our customers with shipping confirmation numbers once the order has shipped, through email. All delivery will require a signature from the recipient, so rest assured. The courier guy will not leave the delivery at your front door where anyone can take it.
All the products which have been displayed in our store are held in our inventory.
Delivery and Transit time during Holidays:
During peak holiday shipping times, delivery and transit can slow down. Our courier guy makes hard attempt to get your package delivered on time. We suggest you plan ahead and order early during the busy time of the year.
Also note that we do not ship/parcel our products on Sundays and public holiday.
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