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Defect in Signature Acoustics Elements C-12
05-29-2016, 01:08 PM,
#1
Defect in Signature Acoustics Elements C-12
Dear Sir/Madam,

I had bought an earphone of Signature Acoustics Elements C-12 on october 2015 and was very pleased with the quality of the product.
However, today I found that the right earphone has stopped working.
It has a warranty of 1 year.
Kindly suggest what should the next process to repair or replace the product.

Awaiting your early reply.
Item ID : 261987091046

Regards,
Avik Mookherjee
9830200012
Reply
06-01-2016, 12:20 PM,
#2
RE: Defect in Signature Acoustics Elements C-12
(05-29-2016, 01:08 PM)Avik8t4 Wrote: Dear Sir/Madam,

I had bought an earphone of Signature Acoustics Elements C-12 on october 2015 and was very pleased with the quality of the product.
However, today I found that the right earphone has stopped working.
It has a warranty of 1 year.
Kindly suggest what should the next process to repair or replace the product.

Awaiting your early reply.
Item ID : 261987091046

Regards,
Avik Mookherjee
9830200012
Hi Avik. Nice to know you liked C-12. Your product is under-warranty, it will be replaced or repaired. You may contact us support@pristineote.com and need to send us the defective product. Sagar is your contact person.
Hello Dolly! Heart
Reply
06-01-2016, 12:42 PM,
#3
RE: Defect in Signature Acoustics Elements C-12
Dear Sir,

As we had conversation, we will be sending you the Replacement unit. Kindly send the defective product back to us.

regards,
Sagar

(06-01-2016, 12:20 PM)admin Wrote:
(05-29-2016, 01:08 PM)Avik8t4 Wrote: Dear Sir/Madam,

I had bought an earphone of Signature Acoustics Elements C-12 on october 2015 and was very pleased with the quality of the product.
However, today I found that the right earphone has stopped working.
It has a warranty of 1 year.
Kindly suggest what should the next process to repair or replace the product.

Awaiting your early reply.
Item ID : 261987091046

Regards,
Avik Mookherjee
9830200012
Hi Avik. Nice to know you liked C-12. Your product is under-warranty, it will be replaced or repaired. You may contact us support@pristineote.com and need to send us the defective product. Sagar is your contact person.
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