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I want to buy a pair of SoundMagic IEMs. But I am not sure about it's customer service support in India. Also being a Chinese company, I am in two minds over their product durability. I had a very bad experience with a product from F&D, another chinese audio brand.

Could you please assure me of SoundMagic's customer support in India, the locations of their service center and the ease of availing warranty on their products. I live in New Delhi.
(09-07-2013, 03:31 PM)harshgupta16 Wrote: [ -> ]I want to buy a pair of SoundMagic IEMs. But I am not sure about it's customer service support in India. Also being a Chinese company, I am in two minds over their product durability. I had a very bad experience with a product from F&D, another chinese audio brand.

Could you please assure me of SoundMagic's customer support in India, the locations of their service center and the ease of availing warranty on their products. I live in New Delhi.

Welcome to Pristine Note Forums.
If we sell you the product. We will offer you warranty. You will not have to go to anyone else. Earphones are usually not repaired. They are replaced.
I bought a pair of the PL11 headphones a week ago, and was really happy with the sound quality, but suddenly today, one earphone became really muffled, and quiet.The other side is fine - literally I was listening to music this morning, and by the afternoon something had changed.
(04-04-2014, 11:46 AM)hadee41 Wrote: [ -> ]I bought a pair of the PL11 headphones a week ago, and was really happy with the sound quality, but suddenly today, one earphone became really muffled, and quiet.The other side is fine - literally I was listening to music this morning, and by the afternoon something had changed.

Where did you buy it from?