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Full Version: Defect in Signature Acoustics Elements C-12
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Dear Sir/Madam,

I had bought an earphone of Signature Acoustics Elements C-12 on october 2015 and was very pleased with the quality of the product.
However, today I found that the right earphone has stopped working.
It has a warranty of 1 year.
Kindly suggest what should the next process to repair or replace the product.

Awaiting your early reply.
Item ID : 261987091046

Regards,
Avik Mookherjee
9830200012
(05-29-2016, 01:08 PM)Avik8t4 Wrote: [ -> ]Dear Sir/Madam,

I had bought an earphone of Signature Acoustics Elements C-12 on october 2015 and was very pleased with the quality of the product.
However, today I found that the right earphone has stopped working.
It has a warranty of 1 year.
Kindly suggest what should the next process to repair or replace the product.

Awaiting your early reply.
Item ID : 261987091046

Regards,
Avik Mookherjee
9830200012
Hi Avik. Nice to know you liked C-12. Your product is under-warranty, it will be replaced or repaired. You may contact us support@pristineote.com and need to send us the defective product. Sagar is your contact person.
Dear Sir,

As we had conversation, we will be sending you the Replacement unit. Kindly send the defective product back to us.

regards,
Sagar

(06-01-2016, 12:20 PM)admin Wrote: [ -> ]
(05-29-2016, 01:08 PM)Avik8t4 Wrote: [ -> ]Dear Sir/Madam,

I had bought an earphone of Signature Acoustics Elements C-12 on october 2015 and was very pleased with the quality of the product.
However, today I found that the right earphone has stopped working.
It has a warranty of 1 year.
Kindly suggest what should the next process to repair or replace the product.

Awaiting your early reply.
Item ID : 261987091046

Regards,
Avik Mookherjee
9830200012
Hi Avik. Nice to know you liked C-12. Your product is under-warranty, it will be replaced or repaired. You may contact us support@pristineote.com and need to send us the defective product. Sagar is your contact person.