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I purchased the Audioengine 2+ Speakers from Pristine Note through bagittoday.com on 12/12/2014. However, now the power supply to the speakers keeps on breaking, no matter which wall outlet I plug in to.
Since the product is still in warranty, please tell me how to obtain a replacement power supply brick.
(01-17-2015, 11:28 AM)gairor Wrote: [ -> ]I purchased the Audioengine 2+ Speakers from Pristine Note through bagittoday.com on 12/12/2014. However, now the power supply to the speakers keeps on breaking, no matter which wall outlet I plug in to.
Since the product is still in warranty, please tell me how to obtain a replacement power supply brick.

Hi. I have not understood your problem. But are you sure that you purchased the A2+ recently?
Check the the fuse and cable are firmly mounted. (Check the cable first). Try with a different wall socket.
(01-18-2015, 06:32 PM)admin Wrote: [ -> ]
(01-17-2015, 11:28 AM)gairor Wrote: [ -> ]I purchased the Audioengine 2+ Speakers from Pristine Note through bagittoday.com on 12/12/2014. However, now the power supply to the speakers keeps on breaking, no matter which wall outlet I plug in to.
Since the product is still in warranty, please tell me how to obtain a replacement power supply brick.

Hi. I have not understood your problem. But are you sure that you purchased the A2+ recently?
Check the the fuse and cable are firmly mounted. (Check the cable first). Try with a different wall socket.

Hi there,
We have sent you the replaced power adapter via BlueDart Courier service, Tracking number: 69085610576.
(01-23-2015, 11:41 AM)SA92 Wrote: [ -> ]
(01-18-2015, 06:32 PM)admin Wrote: [ -> ]
(01-17-2015, 11:28 AM)gairor Wrote: [ -> ]I purchased the Audioengine 2+ Speakers from Pristine Note through bagittoday.com on 12/12/2014. However, now the power supply to the speakers keeps on breaking, no matter which wall outlet I plug in to.
Since the product is still in warranty, please tell me how to obtain a replacement power supply brick.

Hi. I have not understood your problem. But are you sure that you purchased the A2+ recently?
Check the the fuse and cable are firmly mounted. (Check the cable first). Try with a different wall socket.

Hi there,
We have sent you the replaced power adapter via BlueDart Courier service, Tracking number: 69085610576.

For future reference, Sometimes it is become a little difficult to track bluedart couriers.
Hi Rohan, I do not understand your query. As per my knowledge, AudioEngine has withdrawn distribution from the Indian market. You can contact Pristine Note at their office in Navi Mumbai @ +91 22 6561 1833. They might be able to help you out.